FIBRE® byCompetence Alliance
Receipt validation · cashback · instant win · quizzes & games · loyalty · zero-party data

The promotion platform for 41 European markets.

Purchase promotions, gamification and loyalty on one system – from a single campaign to an always-on programme. With line-item basket data and each market's compliance already built in.

Fixed operating fee. Pre-agreed price per confirmed receipt. One contract.

Send a brief and you get a complete concept back at a fixed price, within three business days.

Try them here · the same mechanics we ship for brands
🎉 JACKPOT! 2-FOR-1 LEISURE VOUCHER Instantly verified and ready to redeem.

In live campaigns, odds and prize pools are fixed before launch. Each individual outcome is generated at entry time, without manual intervention.

Built with the same mechanics we ship for brands. Two of them to try; we configure them for your brand in days.

And that is the smallest thing FIBRE® does. Behind a single mechanic sits the platform that validates receipts, screens fraud, pays out across borders, reports live and holds compliance in 41 markets.

Selected brands from campaigns run by our team since 2010
Alpina tetesept Kaspersky Porsche Bayer Sony Vodafone Samsung L'Oréal LG Stimorol Audi Aspirin Homann Merz Frey Metylan DTFB expert Bepanthol
468campaigns delivered
~12Mconsumers reached
~€3Mdistributed to consumers, as cashback and digital vouchers
41European markets · see coverage
0Campaigns prohibited by a regulator or court, to our knowledge, since 2016
48–72hLaunch for onboarded brands

Campaign, participant and distributed-value figures cover campaigns run since 2010 and are estimates. They cover the campaigns of the Competence Alliance and the people in it across that whole period — not only those run since 2016 under Promo Consulting Solutions GmbH, and not only those run on the FIBRE® platform. Distributed value covers cash payouts and the face value of digital vouchers and codes issued to consumers.

We never publish a client's confidential data, and never will yours. Under NDA, and only where that client has released it, we can walk serious prospects through a comparable campaign we have run.

Where these figures come from and what each one covers: all results →

Ask about a comparable campaign

We do not publish client numbers and we do not pass on client contacts. What we can do is ask.

  1. You tell us your category, your markets and the mechanic you have in mind.
  2. We identify a campaign of ours that is comparable, and ask that client whether we may discuss it with you.
  3. If they agree, we walk you through that campaign under NDA, at the level of detail they have released.

Ask about a comparable campaign →

Every mechanic

Buy, play, come back.

Three families of mechanic run on the same engine, with the same validation, the same payouts and the same compliance underneath. Mix them inside one campaign or run them side by side.

Proof of purchase

Buy, prove, get rewarded

  • Cashback and rebates
  • Instant win and prize draws
  • Receipt upload, on-pack and in-pack codes
  • Sampling and couponing
  • Free-entry route wherever a market requires one

Cashback · Instant win · Sampling

Engagement

Take part because it is fun

  • Quizzes and knowledge games, which in many markets also keep a promotion out of lottery law
  • Photo and video contests with moderation and jury or public vote
  • Voting, polls and preference questions
  • Spin the wheel, scratch cards, advent calendars and other seasonal formats

Brand Hub · Bespoke builds

Always on

Come back, not just once

  • Loyalty programmes with points, tiers and a reward catalogue
  • Year-round, not a campaign with an end date
  • A Brand Hub that stays live between campaigns
  • Every campaign starts with the audience the last one built

Loyalty programmes · Brand Hub

Four of them as a finished interface: branded for your product, run end to end on FIBRE®. Illustrative examples with fictitious brands.

Instant win
Cashback
Code sweepstake
Sampling

Quizzes, standard game mechanics and gamified journeys are part of the operating fee. Elaborate custom games are quoted separately and shown as their own line. What is included.

Where this is going

We are changing how brands and shoppers meet.

Consumer promotions are in the middle of three shifts. We did not wait for them — we built the platform around them, which is why FIBRE looks different from software designed for one campaign at a time.

Shift 01

From the guess to the proof

Cookies tell you what someone clicked. A till receipt proves what they bought.

  • Item, quantity, pack size, retailer, date, price
  • The whole basket, not just the promoted product
  • The purchase is evidenced, not inferred
Shift 02

From the campaign to the relationship

The old pattern: launch, collect, close, throw the audience away, start again. We built for the opposite.

  • Every campaign starts with the audience the last one built
  • Between campaigns the brand stays reachable
  • Loyalty, points and tiers — somewhere to come back to
Shift 03

From being watched to choosing to share

Data collected without transparency or a lawful basis is increasingly risky and less usable. Data consumers choose to share in a worthwhile value exchange is different.

  • What they bought, what they like, what they want next
  • Given deliberately, not collected quietly
  • Usable in your own systems

None of this is a roadmap. It is the reason the platform is built the way it is, and the reason it is never finished: retail, regulation and fraud do not hold still, so neither do we.

Attribution

Proof of purchase, not proof of click

Where a mechanic requires proof of purchase, a reward is only ever issued against a till receipt FIBRE has read and verified. Reporting therefore counts purchases, not clicks.

Usual in this industry
  • Impressions
  • Clicks
  • Entries
  • Self-declared purchases
What FIBRE counts
  • A verified till receipt
  • Item and quantity
  • Retailer and date
  • The full basket at SKU level

What we do not claim: incrementality or uplift against a baseline — that needs your own sell-out data. Comparison against your own figures on request. Where a client has confirmed a campaign’s commercial outcome to us in writing, we say so and name no figure: the figures belong to the client.

A receipt is not a yes-or-no question

A basic proof-of-purchase check answers whether your product appears on the receipt. FIBRE reads out every line — including your competitors’. Other providers read line by line too; what differs is whether it is included and what it costs. And which attributes get captured is yours to define.

Always
  • Product description
  • SKU and EAN
  • Quantity per line
  • Unit price and line total
  • VAT rate per line
  • Retailer, location and date
Defined by you
  • Flavour and variety
  • Weight and fill quantity
  • Pack size and case unit
  • Variant and version
  • Promotional and value packs
  • Competitor products in the same basket

If your product differs by an attribute not listed here, that is the one we read. You define the target attributes, not us.

International promotions since 2010

Campaigns across 41 European markets, EU and non-EU.

GDPR-aligned

Consent-based processing of personal data and CRM-ready exports.

EU hosting

Campaign data is processed on EU servers. Every campaign runs in its own logically separated data set; where the campaign design or local law calls for it, a market runs in its own database. This website itself is delivered through a CDN; the two are separate systems.

DPA for international FMCG projects

Signed data processing agreements on every campaign.

FIBRE Shield™

Seven layers of fraud screening before any payout.

Explore the Trust Center

Simple for consumers. Serious underneath.

A brand hands us a brief. FIBRE® runs everything after the consumer taps. What happens to every single entry:

  1. 1
    EngageCode, receipt or open entry
  2. 2
    ValidateAI extraction and rules engine
  3. 3
    ProtectFraud and duplicate detection · FIBRE Shield™
  4. 4
    ComplyMarket rules, terms, eligibility
  5. 5
    RewardCashback, voucher, prize, sampling
  6. 6
    MeasureDashboard, CRM, reporting

One campaign. One platform. One audit trail.

The consumer side

What your customers actually see

A branded campaign in their language, on their phone: pick a product, enter with a code or a receipt, win or claim on the spot. The experience is yours end to end; FIBRE® runs underneath.

A FIBRE instant-win promotion on a phone
Instant win · illustrative, fictitious brand
A FIBRE cashback promotion on a phone
Cashback · illustrative, fictitious brand
Competence Alliance

The European operating alliance behind FIBRE®.

Competence Alliance is an alliance of specialist companies that runs your promotion end to end. FIBRE® is the technology platform they run it on.

Competence Alliance

The operating team

Strategy, legal, localisation, campaign management, consumer service and retail execution. The team that answers the phone.

FIBRE®

The technology

Campaign infrastructure, receipt validation, fraud prevention, payouts, reporting and audit trail.

Together One supplier. One team accountable for everything.

Every engagement is contracted with Promo Consulting Solutions GmbH, Berlin, and delivered under its responsibility.

Accountability

Anyone can build the software. Someone has to be responsible for the result.

A promotion is not finished when the page works. It is finished when the terms hold up in that market, the permit was filed on time, the winner has been paid — and someone is answerable if any of it goes wrong.

A named company, not a capability

Promo Consulting Solutions GmbH signs the contract, carries public liability and professional indemnity cover, and is the processor under Article 28. Behind every campaign there is a register number, an insurer and a balance sheet.

A lawyer who can be struck off

Terms and permits are assessed by an attorney admitted in that market. We coordinate; the assessment is theirs, under their professional liability. That is a chain of responsibility a court recognises, and it cannot be generated.

People where the product changes hands

A sample handed over in a kiosk. A coupon that clears at a till. A payout that arrives in a market outside the SEPA zone. None of that happens on a screen.

The mechanics get easier to build every year. The responsibility does not. That is the part you are actually buying.

Who stands behind it

One point of contact, however many companies are involved

150+ specialists across more than 20 languages deliver your campaign. These five steer it: they route your brief to the right professional team, set its direction and stay your contact from the first question to the last payout. Which member company delivers which part is named in the offer.

Bernhard Mueller, PhD, CEO and Founder
Bernhard Mueller, PhDCEO and Founder
Aisha Iqbal Ahmed, Account Director
Aisha Iqbal AhmedAccount Director
Kasun Maduwantha, Account Director
Kasun MaduwanthaAccount Director
Abdullah Iqbal Ahmed, Senior Account Manager
Abdullah Iqbal AhmedSenior Account Manager
Twaambo Hamakwebo, Senior Account Manager
Twaambo HamakweboSenior Account Manager

The portraits show real members of our team. The shared office setting was composed with AI assistance.

If a payout stalls in Serbia or a permit is stuck in Poland, it lands on my desk. Bernhard Mueller, PhD, reachable directly on +49 661 29191 488.

FIBRE receipt validation console: the line items read from the receipt on the left, the submitted receipt itself on the right
Not a diagram of the process, the actual screen. Real store receipt from a test purchase we made ourselves, not a consumer submission. More views of the platform →
Receipt validation

A receipt clears validation in seconds.

Thousands of receipts across more than 1,000 European formats have to become reliable payout decisions. FIBRE® runs each submission through AI extraction, a deterministic rules engine and fraud screening by FIBRE Shield™ — not a single black-box model.

  • 1,000+ receipt formats, read line by line
  • 95.5 % decided automatically end to end, measured against manually adjudicated results across 5,000 receipts
  • The other 4.5 % are not errors and not rejections: flagged as uncertain, decided by a person before payout
  • That share is higher in markets where small independent retailers print receipts machines struggle with. Methodology and error rates, including false positives and negatives, under NDA

Clear cases are decided in minutes; uncertain cases go to our reviewers, not your team.

Inside the validation engine

Why Europe

We started where multi-market promotions get hard

Europe is not one market but 41 — more than 20 languages, and a different promotion law in each. Which is precisely why it is our home ground.

Where the work actually sits

Permits and prize taxes vary market by market: a ministry filing, a bank guarantee and a notary in Italy; a permit and 10 % of the prize pool in Poland; 25 % of the prize fund in Serbia and Latvia; 35 to 45 % stamp duty in Portugal; none of it in Germany. Data sits under the GDPR inside the EU and under separate national frameworks outside it, and payouts run on SEPA except where they do not.

One operating model lights up a continent.

41 MARKETS

Local promotion law, local language, local prize taxation, handled in every one of them. Adding a market is not a new vendor search.

How compliance scalesRules by market

150+ specialists in the network · 20+ languages · a licensed attorney in every one of the 41 markets · consumer support in the local language · How local delivery works →

Outside Europe: mechanics, payouts and reporting work in any market — local counsel and a new script build are quoted separately.

Selected work

Campaigns that moved product, not just metrics

All case studies →

Brands don't hire us for concepts. They hire us because the promotion ships on time, survives legal review in every market, and produces results you can measure.

Lotus Biscoff campaign
Incentive · Germany

Lotus Biscoff Leisure Fun

Sweet indulgence paired with adventure: 2-for-1 vouchers for over 1,000 leisure destinations across Germany, from theme parks and climbing gyms to zoos and mini golf.

Stimorol campaign
Code promotion · Switzerland

Stimorol Enter & Win

An enter-and-win code promotion with an experiential grand prize, a meet-and-greet with a well-known Swiss musician and ongoing instant wins, run end to end under Swiss promotion law.

tetesept campaign
Incentive · Germany

tetesept: Everybody wins

Buyers of kids' shower gel received 2-for-1 vouchers for 1,000+ leisure activities. A novel incentive format at the time.

HP campaign
POS incentive · Germany

HP Nürburgring promotion

A free race ticket with every laptop, plus a chance to ride in a race car. The promotion cleared old stock and the client confirmed a strong holiday season in writing.

The math

The old way spreads your promotion across multiple vendors. FIBRE® consolidates the operation into one contract and one accountable point of control.

Here is what a typical five-market promotion looks like without and with FIBRE®.

Without FIBRE®

The vendor patchwork

  • A promo agency per region, a tech vendor, a validation provider
  • A law firm briefed separately in every market
  • 8 to 12 weeks lead time before anything goes live
  • Five contracts, five invoices, five points of failure
  • Costs that are only final after the campaign ends
With FIBRE®

One fixed operating fee. Clearly defined additions.

  • Purchase promotions, gamification and loyalty, all 41 markets, one system
  • Compliance packs reviewed by in-market counsel and practice-tested
  • Live in 48 to 72 hours, for onboarded brands
  • One contract, one PO, every cost category agreed before launch
  • No cost category appears after the campaign that was not agreed before it

What the fixed operating fee includes

One fixed campaign operating fee, plus a pre-agreed price per confirmed receipt and the consumer reward budget. Three lines, all three agreed before launch.

  • The FIBRE® platform
  • Campaign build
  • Legal compliance and verified terms
  • Receipt validation technology, including 1,000+ receipt formats
  • FIBRE Shield™ fraud prevention
  • Consumer support
  • Standard reward and cashback mechanics
  • Live reporting

Included is the technology, billed separately are the transactions. Receipt validation runs on FIBRE and the technology is part of the operating fee; each confirmed receipt is billed at a rate agreed before launch, so you pay for proven purchases rather than for traffic. Cashback payouts, prizes and prize procurement, plus any bespoke development, third-party integrations or special mechanics, are quoted separately and always labelled as such. See what's included and what sits outside the operating fee →

How much coordination does your current setup carry?

Move the sliders. The numbers update to show what FIBRE® replaces.

-Vendor contracts
-Lead time
-Invoices per year

Illustrative model based on a typical multi-vendor setup: regional agencies, tech and validation providers, and separate legal counsel per market.

See calculation assumptions

The figures are structural, not price quotes. They show how coordination effort typically scales in a multi-vendor model, and what a single operating platform replaces.

  • Vendor contracts assume, per market, a local agency plus shared technology, validation and legal counsel. More markets mean more parallel relationships to manage; FIBRE® consolidates them into one.
  • Lead time grows with each market added, because terms, permits and localisation run in parallel and need alignment. A single platform and one legal network shorten this.
  • Invoices per year follow from the number of vendor contracts multiplied by the campaigns you run. One operating model means one invoice line instead of many.

Your own numbers will differ by market mix and campaign design. This model is here to show the shape of the saving, not to quote it.

Platform, legal, execution and retail activation usually live at four different vendors who have never met. We built them as one product, under one contract. See everything we do →

Get your real number

Testimonials

Trusted to run the promotion, not just design it.

"I’ve run activations and prize promotions with this team, and what stands out is how completely they take over the operation: the mechanic, the prizes, fulfilment and compliance, all handled, planned to the last detail and delivered exactly as promised. Every time, participation and reach came in above what we had expected. These are people who can run a promotion, not just design it."

Chris Marks · Table Soccer World Champion, experiential prize in a client campaign

Send a brief. Get a priced concept in 3 business days.

You get back a complete, fixed-price concept: campaign mechanic, target markets, compliance approach, operating model, indicative timeline and price. In writing, specific enough to forward to procurement.

Send your brief