Local operations

41 markets is an operating model, not a promise.

Every market FIBRE® runs in is backed by local-language consumer support, an independent licensed attorney and receipt validation trained on local formats, coordinated centrally by one team.

European delivery network

Built to run European accounts, not a single office

Behind the platform is a distributed delivery network: specialists, licensed legal partners and local-language support across the markets you run in.

150+
specialists in the network
41
markets covered
20+
languages

A licensed attorney in every one of the 41 markets · consumer support in local languages

What local means in practice
Consumers

Support in local languages

Participants get help in their own language, across 20+ languages, from entry questions to payout status. Your brand team never becomes the hotline.

Legal

An attorney in every market

Independent licensed attorneys, one in each of the 41 markets, review terms and requirements locally. Competence Alliance coordinates; the legal advice itself always comes from lawyers admitted in the market.

Validation

Local receipts, local retailers

Receipt validation trained on 1,000+ receipt formats and the retail chains that actually matter in each market, not a global average.

Payouts

Rewards that arrive locally

Cashback and prizes are paid out in the market's currency and established payment methods, with winner handling that follows local rules.

Compliance

Rules organised per market

Terms, permits, tax requirements and winner obligations are organised market by market, before launch, not after a complaint.

Steering

One team, central control

All of it runs through one operating model and one accountable partner, so 41 markets behave like one campaign in your reporting.

Frequently asked questions

What does local actually mean here?

Consumer support in the participant's own language across more than 20 languages, an independent licensed attorney in each of the 41 markets, and receipt validation trained on the retailer formats of that market.

Who talks to participants?

Local-language consumer support, from the first entry question through to payout status. The brand team does not become the hotline.

How are 41 markets steered centrally?

Through one operating model and one accountable partner, so several markets behave like a single campaign in planning and reporting.

Planning a multi-market promotion?

Send the market list and the mechanic you have in mind. You get a concrete assessment of how it runs locally.

Send your brief